The lesson
Make the customer's own people the headline voice: lead with a named quote, and close with a fact strip for skimmers.
The title "Rivian Powers Cutting-Edge EV Innovation with Slack" sits beside a video thumbnail of the R1, above a quote from Anoop Narang. A pull quote from Sridhar Thati follows, then subheads such as "Chasing innovation across time zones and focusing on high-value work". A strip after the story gives industry, company size and departments.
Don't lead with a quote you can't attribute to a named, titled person. Keep the quote-first order and the fact strip.