The lesson
After stating a software idea, argue it through physical workshops and kitchens, so the reader feels the problem in familiar terms.
After a short intro, the essay shows a guitar among chisels and pliers, a cite-as box and contents. Its first section pairs a luthier's workshop photo with a home kitchen, then an index-card wall and a medical records screen, the last two with margin captions such as "Inflexible electronic medical records systems are driving doctors to burnout."
Don't copy the book-like typography unless your readers want long reading. Keep the order: state the idea, give the concrete analogy, show the loss, then define your term, with margin notes for the support.