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The lesson

One word the account uses about itself proves more homework than a paragraph of industry claims.

The move

Find the word the account uses for its people, customers or sites (careers page, annual report, CEO letters) and use it unprompted, in the headline and the body alike.

Why it works

  • Our readA borrowed internal term is checkable, costs nothing to add, and generic competitors won't have it.
  • Our readIt only works when headline and body agree. Okta's sibling variant tokens the company name in the body but hard-codes it in the headline.

What not to copy

The account, its term and the copy. Keep the move: one sourced internal word, used consistently.

The same move rebuilt for a made-up brand, Keelwork
Rebuilt for Keelwork, a made-up operations software brand. Halden Coffee and its word for staff, “hosts”, are made up too.

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